What are these Gift Certificates and “Retreat Deposits” for?
Your Gift Certificates” and “Retreat Deposit Investments” will provide critical income now so that we can repay you for your generosity and flexibility with a discount when we can host you again: from Mid-May for a year. We need income right now to enable us to keep 2 essential employees managing the essential aspects of our site and operations and reservations, to finish all the late spring larger projects that we had to halt March 17th. We are applying for loans, but not sure we will qualify, and they can also only apply to certain expenses, and we do not know when that money will arrive.
How far in advance can I book? We are happy to book an advanced reservation for you, if we know we won’t have a group booked during that time. We can definitely book anything from May 15-June 17th at this time. For now, during that time period, we will book only Thursday - Tuesdays (either 2-5 nights or up to 13 nights) so that we have 48 hours between guests in lodging. We want to provide the safest conditions for staff and guests.
Can I reschedule? Yes - so long as you inform us 5 days before check-in. Please remember that this is an opportunity to help us get financial stability, so the more you can maintain a commitment to your reservations, the better. We understand that you may need to cancel/reschedule for issues that are out of your control. If you need to reschedule more than 2 times, we will ask
Can I cancel? Yes, though we cannot “refund” this gift certificate. If you cancel a specific booking, we will provide you with rescheduling options when you are ready to reschedule.
Can I apply my credits to Camping or Rustic Cabins? We will see how this program goes and if it makes sense to include camping and rustic cabins. We will update you! By May 15th, you can simply go onto AirBnB and book camping and rustic cabins.
After May 15th, the easiest way to book is through our AirBnB site. We will also include a discount through June stays there.
Can I add nights? Yes! (As long as we have availability). When you are ready to use your Gift Certificate for booking your reservation, just indicate how many nights you’d like to add.